Now, at Trackdown, we always try and do our very best for our customers, regardless of whether it’s just a simply enquiry or an actual order.  So on the odd occasion when one of our customers, who is pleased with our service takes the time to write to us and tell us so, then we really do appreciate it. Here’s to you, to all those satisfied Trackdown customers who took the time to drop us a thank you. This page is for you.  


All of these are genuine e-mail responses.


I have been dealing with Trackdown for many years. They helped us design and produce a bespoke IR handset and have offered an excellent level of after sales support.

Best wishes

Prof David Thomson
Thomson Software Solutions



Trackdown couldn’t have been more helpful in establishing supply of our custom remote control handset. Every order placed with them since has been fulfilled most efficiently.


Alan Kempster, Director
Hymn Technology Ltd



Thanks for your prompt service.  The remote arrived today and I am well on my way to becoming a couch potato! Now. if I can just reach that can of lager…..

Many thanks yet again.

Ted Williams



Dear Mr Hoyle,
The remote control referred to above arrived this morning. Many thanks for what I can only describe as superb service. That it was the WWW that allowed me to “track you down” has certainly made me a fan of e-shopping, and hope that your enterprise in maintaining a clear and informative web presence results in increased prosperity for your business

Richard Newbold



Hi Alex,
Got the repaired RCU last Saturday
morningitworksfine.  Thanks for the great service.

Mick Green
Boston, ?Lincs



Received the remote yesterday and took 2 minutes
totunein to Sky. Brilliant!! Thanks for your prompt response and all the best with your venture, I am sure it will be a great success and I have recommended you to friends.

Dear Sir,
The remote control arrived yesterday, you have a quick service as it took less than 5 days for it to arrive here from your shop. Keep it up. Thank you.

Yours Sincerly

Ronnie Gauci



Dear Alex
Many, many thanks for the remote!

It works perfectly and has all the features of the old one – which was a very important factor for me. As for speed of delivery, well I’d only just pressed ‘submit’ on the order form when the thing arrived.


Best regards,

Graham Barraclough